My account

• Go to konto.hivolda.no, click on Activate account, and log in with ID-porten.
• If you do not have a Norwegian national identity number, you will instead receive an activation link to your private email.
• During the activation process, you must approve the IT regulations and privacy statement.
• Set a password that meets the requirements.
• Wait about an hour for our systems to have time to do their job.
• Set up two-factor authentication: https://www.hivolda.no/IT-Tenester/tofaktor-autentisering.
• Finally, you will receive an email with your username and email address at HVO.

If you need help with anything, you can contact IT Support.

Did you forget your password? Or do you just need to change it?

• Go to konto.hivolda.no, click on Forgot password, and then Log in using ID-porten. Follow the instructions.
• If you do not have a Norwegian national identity number, you must instead click on Cannot use ID-porten. Fill in your email address, either the private one you used when you activated your account or the HVO email. When you click on Send email, you will receive an email with instructions.

You should order an access card when you are a new student to gain access to the campus buildings.

You order the card at konto.hivolda.no. Click on My account and log in with Feide. Note that you must activate your HVO account first.

Click on the link Order access card and follow the instructions. When the card is ready, you can pick it up at Studentsørvis on the 1st floor of the Berte Kanutte building.

On My account, you can also change the PIN code for your access card, click on Create or change PIN-code. Note that it may take a couple of hours before the new PIN code works with your card.

Read more about access cards here: https://www.hivolda.no/om/fellesadministrasjonen/eigedom

Go to My account at konto.hivolda.no to upload a photo that will be used in the Student ID mobile app.

Click on Upload or change image and follow the instructions.

• The photo should be in portrait orientation
• - show the entire head, and the head should fill most of the photo
• - be taken directly from the front, against a light background.

The photo is transferred to the student administrative system FS and Fagpersonweb. Case handlers in the Study Administration and certain administrative employees in the departments have access to FS. Subject specialists have access via Fagpersonweb to view photos and contact information of students who are registered for their own courses.